Omnichannel eCommerce Platform and Solution

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Omnichannel Ecommerce Solution

Blur the line between online and offline retail

Create excellent customer experience and strengthen brand engagement on every channel with ndhgo.

One Partner, One Platform, Endless Possibilities

Reach the right customers, at the right place and at the right time. Your shoppers have moved from the conventional way of shopping. They are now not only on one channel but on all of them. Stay ahead of the curve and join the omnichannel eCommerce revolution. Sell on multiple channels across social media and bridge the gap between online and offline.

Convert your followers into your customers

Grow your audience across hundreds of social channels and manage everything from one place. Cut the hassle of switching between multiple platforms to track orders, fulfil deliveries, maintain stock, and customers information.

Harness the power of social media to not just connect but also sell.

Your customers are everywhere. You need to be too.

90%

higher customer
retention rates

30%

higher lifetime
value

250%

increase in purchase
frequency

ndhgo makes omnichannel eCommerce work

Scan & Go

Long queue at the billing counter? Give your customers the best in-store experience with the advanced Scan & Go self-checkout solution.

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Buy online, pick up in-store

When there are hundreds of things to pick from, online shopping is much more practical. Customers can shop and make purchases online, then promptly pick up their orders from your store.

Buy online, return in-store

An excellent return and refund policy is what makes your customers instil trust in you. Give maximum flexibility to your customers and let them buy online from you and return in-store.

Browse in-store, buy online

Real-time product browsing has long been recognised as bringing more assurance and fostering loyalty. Showcase products in-person while completing online orders.

Frequently asked questions

What is omnichannel eCommerce?

ndhgo’s Omnichannel eCommerce is a multichannel approach to sales that seeks to provide customers with a seamless shopping experience, whether they’re shopping online from a desktop or mobile device, by telephone, or in a brick-and-mortar store. To learn more, click here.

How do I know if my business is ready for Omichannel eCommerce?

If your brand is already connected with your customers on a channel and there is a scope for connecting these channels and making them commerce-able you are the right fit to start your omnichannel journey. With an advanced omni channel eCommerce platform like ndhgo, interconnect your customer touchpoints and manage everything from one place.

What are the reasons that companies are adapting Omnichannel eCommerce?

An omnichannel retail strategy improves the customer experience and provides more channels for customer purchase––whether it is on mobile, web, or in stores. The availability of multiple purchasing channels leads to an increase in sales and traffic. In order to thrive in the competitive retail industry, retailers must build omnichannel retail strategies that look beyond having an online- or store-only presence while most importantly, leveraging the latest digital touchpoints.
To know more, click here.

Can I manage my orders and fulfilment centrally for all my channels/touchpoints?

Yes, ndhgo seamlessly integrates with third-party software that helps you pull all your orders from different digital channels into one unified admin dashboard. You can then easily manage your fulfilment for all these channels using ndhgo’s automated shipping and delivery management solutions.

Can B2B businesses take the omnichannel route?

Definitely. With ndhgo, selling across multiple channels with seamless buyer journeys is no longer limited to omnichannel retail but is equally important and possible for B2B brands. With B2B buyers looking for more personalization and self-service, connecting with them across multiple touchpoints through omnichannel eCommerce can give brands a winning edge.

Do I need a lot of money for implementing omnichannel ecommerce?

Omnichannel ecommerce can be expensive if you choose to go with monolithic software for digitising your various channels. However, if you choose a platform like ndhgo, you can easily build your omnichannel brand in a cost-effective way without investing too much money for your omnichannel eCommerce solution.

Manage all your customers under one platform.
Be omnipresent with our omnichannel solution.

Let’s talk!