The NDHGO E-commerce Guide
Get the knowledge you need to build a successful e-commerce store with NDHGO comprehensive user guides.
Who can register on ndhgo.com?
Anyone can register in ndhgo.com. However, if the user is below 18 years of age shall register under the supervision of his/her/their guardian.
Who can sell on NDHGO?
Anyone selling new and genuine products is welcome. In order to start selling, you need to have working android or iOS phone or a computer
How do I sell on NDHGO?
To sell on NDHGO:
- Register yourself as Seller
- List your products under specific business categories.
- Share your store links to your customers
- On receiving an order, pack the product and Based on your store setup, either the customer picks up the order or you deliver it to the customer.
- After your order is successfully completed, NDHGO will settle your Online payments based on “Payment terms” and will send notification to your customers as order completed
Can I offer both products and services on NDHGO?
Currently you can sell products through NDHGO, soon we will brings services to sell.
What are the documents required to register as a seller on NDHGO?
To start with you need a working mobile no and a smartphone. For some features KYC verification might be required.
When can I start selling?
NOW if you have registered, if not registered, ad products and start selling in few minutes
Who takes care of the delivery of my products?
It is your online store. It is you who is going to ship and fulfill the order, NDHGO will send notification to your customers of your order status. Soon we are coming with 3rd party logistic support, where you can ship via some of our partnered courier services from our app itself.
How do I manage my orders on NDHGO?
Through our seller dashboard, we make it really easy for you to manage your orders. Whenever a customer places an order, we will get a mobile alert and whatsapp notification. You then need to pack the order and and dispatch within the time frame provided by you and inform through the seller panel. This will allow our system to send corect notifications to your customers.
Does NDHGO provide packaging material?
NO. Soon we will add a strong network of best packaging material providers in the industry. We can connect you with them to get good quality packaging material which impresses the customers and ensures your products remain undamaged.
Who decides the price of the product?
As a seller, you will set the price of your products.
What are the fees charged?
- UPI is Free.
- Debit Card is Free.
- Credit Card is charged at 1% + GST
- Netbanking is charged at 1% + GST
- Wallet is charged at 2% + GST
- Corporate/Platinum Card is charged at 2.75 + GST
What is Commission fee and how much commission is charged?
Commission fee: ZERO on sales
How and when do I get paid?
All payments are made through NEFT transactions (online banking). The payment is made directly to your bank account within the next 2-3 business days from the date of payment received.
What is listing?
Listing a product refers to filling out all the necessary information and adding images of the product so that a customer can make an informed buying decision.
How many products do I need to list to start selling?
You are required to have a minimum of 1 listings to start selling on ndhgo.com
How do I list my products on NDHGO?
We give you a step-by-step process of how to list your products in our tutorials below. It is important to choose the most suitable category to list your product as it will help customers find your products faster. Based on the category you choose, you’ll be asked to include product details such as price, size, model, color, etc.
How do I price my products?
You can price as you wish and add later shipping cost based on distance. You also can sell inclusive of shipping cost above cart value, for that when pricing products, please account for the applicable Shipping / delivery cost and packaging charges to arrive at the Selling Price.
Will I get charged for listing products on NDHGO?
No. Listing of products on ndhgo.com is absolutely free. NDHGO does not charge anything to you for listing your catalogue online.
NDHGO Tutorial Videos
For an online store, the most important thing is to add products in your store and learn the fastest and easiest way to upload products. It is super easy to create catalogue
Here you will learn how to manage products, Our easy to use app allows you to manage your products. In single clicks allow you can make a product “in stock” or “out of stock”
All important store settings are placed here. Learn how to change and modify working time, add delivery cost based on distance & value and other important store features