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Tag: customer support

How is Customer Support in E-commerce Different from Retail?
  • Business

How is Customer Support in E-commerce Different from Retail?

Introduction Every firm values support services, which is particularly true for businesses that sell directly to potential customers. However, as an e-commerce company, you can’t simply copy your favourite traditional...

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7 Best Practices for Effective Ecommerce Customer Service
  • Guide & Tips

7 Best Practices for Effective Ecommerce Customer Service

Introduction Digital natives see technology as an essential component of their daily life. They turn to their smartphones for immediate satisfaction when they need to solve a problem, obtain an...

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